FIX Error 1311 (Windows 7/8, Vista and XP)

Error 1311 can occur during installatin of certain computer applications. Take the following actions to let this error stop bothering you.

  • Copy the setup files to your hard disk and then restart it
  • Resolve registry configurations
  • Download and install Windows Update
  • Reinstall the Driver of your Disc Drive
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Error 1311? Download Error Scanner

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Copy the Setup Files to your Hard Disk and then Restart it

The first required step is to copy all the setup files to your hard disk from the CD/ DVD ROM, and then re-run the setup program. Here are the steps to do so:

  • Exit the setup
  • Open My Computer, double click the CD/ DVD Drive icon.
  • Press Alt key to view the menu bar.
  • Select Edit | Select All. Or press Ctrl + A.
  • Then, select Edit | Copy. Or press Ctrl + C.
  • Close My Computer.
  • Right click your desktop, and select New | Folder.
  • Name it: MS Office Setup
  • Open it.
  • Press Alt key. Click Edit | Paste. Or, press Ctrl+ V.
  • Wait till the files copying process is finished.
  • Double click the setup file (usually, setup.exe) to restart the installation.

Resolve Registry Configurations

It is important to check that your Windows Registry is junk-free. If any errors are found in it, then fix them immediately using a reliable Registry Cleaner software.


Download and Install Windows Update

Your computer may be out-of-date. The required Windows Update may not be found on your system; that's why the setup program is showing error 1311.

To fix error 1311, download and install the latest updates released by Microsoft. Here are the steps to do so:

  • Click Start | All Programs | Windows Update.
  • Click Check for Updates button.
  • Period.
  • When you are prompted to download and install the newly found updates, click the concerning button.
  • Reboot your computer when the respected tasks are finished.

Reinstall the Driver of your Disc Drive

Error 1311 occurs when the disc drive driver is corrupted. Reinstall it using Device Manager.

  • Click Start, type sysdm.cpl in the Search box and press ENTER.
  • Click the Hardware tab in the new dialog that appears.
  • Click Device Manager button.
  • Expand DVD/ CD-ROM Drives section, and right click your disc drive & select Uninstall option.
  • Close the program and re-open it by repeating the Steps 1 to 3 above.
  • Right click your computer name, and select Scan for hardware changes.
  • The disc drive will be automatically installed. Restart your computer when it is successfully installed

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