Why Microsoft Management Console has Stopped Working

Raza Ali Kazmi Windows

Microsoft Management Console (MMC) provides an easy access to the administrator and advanced settings. Occasionally, you get an error that Microsoft Management Console has stopped working upon opening. Here are the steps to get rid of this issue:

Copy Missing IEFrame.dll File

This issue occurs when the original IEFrame.dll file goes corrupt and as a result Windows fails to load the contents of this file. Extract the original version from operating system installation media.

  1. Insert Windows installation DVD/ CD ROM in your drive and restart the system.
  2. Press F2 or Delete key repeatedly until you come across the CMOS Configurations screen.
  3. Set the following configurations:
    First Boot Device: DVD/ CD ROM Drive
    Second Boot Device: Hard Disk Drive
  4. Save the changes and exit.
  5. Your computer will automatically restart. You’ll get the Press any key to boot from CD message on your screen. Press any key at that moment.
  6. Once the setup loads, press Shift + F10 keys simultaneously.
  7. Elevated Command Prompt will now open. Type the following command and press Enter:
    copy ieframe.dll D:\Windows\System32
  8. After the file is successfully copied, exit the setup wizard and restart your computer in Normal Mode.

 

Restore Original Snap-Ins Information

Snap-Ins is a part of Microsoft Management Console. Another likely cause why Management Console has stopped responding is because the Snap-InsRegistry entries are corrupted.

  1. Log-in to a normal working computer.
  2. Press Windows Key + R.
  3. Type RegEdit and click OK.
  4. Locate the following subkey:
    HKEY_LOCAL_MACHINE | SOFTWARE | Microsoft | MMC | SnapIns
  5. Right-click Snap-Ins and choose Export.
  6. Specify a name for the new Registry File. For example Backup.reg and click Save.
  7. Copy the newly created Registry File to a removable storage device such as USB stick. Now connect USB stick to the computer you intend to troubleshoot.
  8. Open up the Registry Editor. Click File | Import.
  9. Locate the Backup.reg file and click Open.

 

Provide Local/ Remote Access to Users

DCOM-specific settings have to be changed in order to provide permissions to access local and remote data.

  1. Type Dcomcnfg and press Enter.
  2. This will open the Component Services window.
  3. Expand the following node:
    Console Root | Component Services | Computers | My Computer
  4. Now right-click My Computer, select Properties.
  5. This will open up a new dialog. Click COM Security tab.
  6. Click Edit Default under Access Permissions.
  7. Make sure all specified groups/ usernames are allowed Local Access as well as Remote Access. To do so, select a group/ username and check the Allow box for both Local Access and Remote Access checkboxes.
  8. Click OK | OK.