Fix the Error -24 Android Smartphones & Tablets

The error reportedly appears while installing new apps in your Android smartphone. App installation fails followed by error -24. For a quicker fix of the error, clean phone junk and remove the corrupted files using ST Cleaner & Booster.

Use Root Browser App

Your default file manager program is not sufficient enough to handle root files. Using Root Browser app provide required privileges.

1. Unlock the phone.

2. Tap Menu icon.

3. Tap Play Store icon on upper right.

4. In the Google Play Store app that opens, type “Root Browser” in Search Box.

5. Assign admin privileges to the app.

6. Locate the “Data” folder.

7. Again, you’ll find another sub folder with the same name- Data. Open that folder too.

8. Now that you’ve a list of different folders representing names of installed apps. Example: com.supercell.appname

9. Delete the folder named with the app which failed to download.

10. Exit the app.

11. Restart your smartphone and try installing the app again.

Clear App Data

Delete the data stored by the malfunctioning app. The steps are given below:

1. Tap Menu | Settings.

2. Scroll down; tap Apps icon.

3. Tap the name of the app in the list. If you couldn’t find it, just tap All icon.

4. Then you would have couple of options. Tap Clear Data button.

Reset your Phone

The factory reset is a process of restoring back your phone settings to factory defaults. It also involves removing all apps installed, clearing-up apps data and cache, erasing everything that is stored on your phone’s internal memory.

Remember, you must backup your files to your PC or store them online using a cloud computing service. Make sure your contacts are synchronized online with a Gmail account so you won’t lose them.

1. Tap Menu | Settings.

2. Scroll down the page.

3. Tap Backup & Reset.

4. Tap Reset Phone option.

5. A confirmation prompt will appear. Go ahead.