Error Netflix: 1016

Vikas Windows

This error indicates a network connectivity issue with the Netflix service. It typically appears during media playback. In this article we’ll highlight important causes behind this hassle.

Fix error

Step 1

Cleanup Web Junk with ST Cleaner

ST Cleaner is compatible with Windows 10/8.1/8/7/Vista/XP
By clicking to download, you agree to these Terms See Features & Functions

Fix Connection Dropping Issue

The first possibility is frequent drop-outs in your Internet connectivity. You can fix this issue using Network Diagnostics wizard.

Troubleshoot-Network-Problems

For Windows 8.1/ 8:

  1. Press Windows Key + X; choose Control Panel.
  2. Click Network and Internet | Network and Sharing Center.
  3. Click “Troubleshoot problems” link on the new page.
  4. Now you have several options on your screen. Click “Internet Connections” icon and follow the troubleshooter wizard.

For Windows 7:

  1. Right-click Network icon in the notification area of your Taskbar.
  2. Select Troubleshoot problems option.
  3. Refer to step # 4 under Windows 8.1/ 8 user’s section.

For Windows Vista:

  1. Right-click the Network icon in system tray area.
  2. Select Diagnose and Repair. Follow the on-screen instructions.

Restart the Router

There is another possibility of a technical glitch. Switch off the router, shutdown your PC and restart both again. Netflix error 1016 may not appear again.

Clear Netflix Cookies

Cookie issues are very common. Due to unexpected browser shutdown, the cookie files stored in the temporary directory of your hard disk, are corrupted. Clear up Netflix cookies as shown below:

  1. Open up your browser.
  2. Open the following URL: http://www.netflix.com/clearcookies
  3. You’ll be prompted to log-in to your account. Enter the User Name and Password, submit details.
  4. Now you’ll be automatically guided throughout Netflix cookie cleaning process.

Switch to a Different Browser

Some plug-ins, also known as, browser extensions or add-ons, may be causing Netflix error 1016. You may have to try a different browser to check whether the problem still persists.

Remove Netflix Reference from the Hosts file

Hosts file, located in the System32 directory, contains several DNS configurations. Here are some modifications required for this file:

Run-Notepad-As-Administrator

For Windows 8.1/ 8:

  1. Press Windows Key + X; select Search.
  2. In the Search Box, type Notepad.
  3. Select “Everywhere” option from drop down box in case of Windows 8.1. Click Apps icon in case of Windows 8.
  4. In Search Results, right-click Notepad icon.
  5. Click Run as administrator icon at the bottom of your screen.
  6. Now that you’ve Notepad application opened up.
  7. Click File | Open; locate the following file:
    • C:\Windows\System32\Drivers\ETC\Hosts
  8. Here, you’ve got to delete the line containing a reference to www.netflix.com
  9. Click File | Save, and then exit out of the screen.

For Windows 7/ Vista:

  1. Click Start; type “Notepad” in Search Box.
  2. Right-click it in Search Result; select Run as administrator.
  3. Refer to steps # 6-9 under Windows 8.1/ 8 user’s section.