Error 961 in Android Devices March 5, 2015March 10, 2018 Vikas Android Are you stumped because your Android smartphone shows error 961 every time you install or update an app? Fear not, we have come up with several tips and tricks to fix misconfigurations that cause this error. Using an efficient app to freshen up your Android phone can prove to be really handy in many ways. This is a neat trick to guard against various issues that simply crop up due to a corrupt data cache, which itself is a consequence of an excess of data in the phone’s cache. Sweep Clean Android Cache ST Cleaner is follows Google Software Principles Abort and Restart the App There might be a problem running Google Play Store app process. Forcefully stop the process and restart the app again. Tap Menu | Settings. Tap Apps. Tap All icon on the bottom right. Tap Google Play Store app. Tap Force Stop button. Tap Menu. Tap Google Play Store icon in the upper right corner of the screen. Delete App-Stored Data & Cache Content Clear the contents, data stored by Google Play Store app as well as clear up the cache content. Refer to steps # 1-4 under Abort and Restart the App section. Tap the following buttons: Clear Data Clear Defaults Install and use STCleaner. Uninstall Updates Remove any updates that are recently installed. Refer to steps # 1-4 under Abort and Restart the App section. Tap Uninstall Updates button. Use Recovery Mode The Recovery Mode might be helpful in fixing error 961 on your smartphone. Tap and hold the Power key of your phone. Tap Power Off. Wait till your phone switches off. Press Power and hold Volume Up/ Down keys simultaneously. This shows up Boot Mode Selection page. Highlight “Recovery” option using volume up-down keys. Now that a triangle exclamation point will appear in front of Android logo. Open System Recovery. Tap Wipe Cache, or highlight it and then use Power key to select. Tap Reboot system now button.